Let me start by saying, instant gratification has become the expectation, rather than the exception. It is the new norm. Today, consumers expect responses to their questions or concerns quickly, if not immediately. This same rule of expectation applies to employees within an organization.
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Technology has always been at the forefront of society’s resources, but now more than ever before, we—on an individual level—are being forced to rely on it, not only as a mode of progression, but in many instances, just to maintain the status quo. Due to the current state of pandemic, and in an effort to promote safety, many companies are directing their employees to the virtual office—instructing them to work from home and/or a secure remote environment. So, whether managing employees or communicating with customers daily, it has become mission critical that we take advantage of software made available at our fingertips to stay engaged with our teams and our audiences.
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Mike Miller who currently oversees the Mountain Region for PRMG will now have the additional responsibility of overseeing and recruiting for the entire Midwest Region.
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Bill Moore has announced he is retiring and leaving PRMG at the end of this month. With over 35 years in the mortgage industry, Bill has been instrumental in growing PRMG’s local presence in wholesale with the California Association of Mortgage Professionals (CAMP) and continues to be very active at the local Chapter level. Since he got involved with CAMP (formerly CAMB) approximately 17 years ago, he has held several key-positions within the organization, including serving on the board of directors, Affiliates Committee and ultimately as the Inland Empire Chapter President 2004 - 2005; and most recently as the Government Affairs Co-chair.
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